FAQ

CWFD supplies approved wholesale customers, including cafes, restaurants, retailers, health-food stores and other food-service businesses. Apply for a trade account to access wholesale pricing and place orders online.

Our range includes organic frozen fruits, dairy, beverages, pantry essentials, frozen vegetables, fermented foods and health-food products. Browse the online catalogue to see the current range.

Availability can change with supplier stock and seasonal demand. Log in to your trade account to view the current catalogue, or contact our team if you need help sourcing a particular item.

Yes. Product information is available on relevant product pages. For detailed allergen, ingredient or certification information, please contact our team before ordering.

Complete the online registration form with your business name, ABN and contact details. Our team will review your application and confirm when your wholesale account is ready to use.

Once your account is approved, log in to shop the wholesale catalogue and submit your order online. If you need help with an order, contact our team before checkout.

CWFD services wholesale customers across NSW and selected surrounding areas. Delivery availability depends on your location and order requirements, so please contact us to confirm service for your business.

Please contact us as soon as possible if you need to change or cancel an order. We will do our best to help, but changes may not be possible once an order has been prepared or dispatched.

A wholesale account confirms that you are purchasing for an eligible business and gives you access to trade pricing, the full catalogue and account-based ordering.

You will need your business name, ABN, trading details and a primary contact. Providing complete and accurate information helps our team process your application efficiently.

Payment options and account arrangements are confirmed during the wholesale-account process. Contact our team if you need clarification before placing your first order.

If you cannot access your account or need to update your business details, contact our team by phone or email and we will assist you.